Picture Salon FAQ's

Also - Important questions to ask when evaluating giclee printers

• Once I pay the proofing fee for a new image, do I ever pay it again? No, once we correct the colors to your satisfaction, there is no additional fee except the per print charge.



• Do you keep the printer settings on file so I can make additional prints that match the original? Yes, we not only keep the settings but we also store a copy of the approved final proof as a master copy to double-check additional orders.



• What is your turnaround time? We can complete a job in 2-3 weeks if it requires proofing and 1+ week if it does not. If you are in a rush, we can meet your deadline if you let us know in writing



• How large an image can you print? Currently, Picture Salon can print up to 44" wide. However, most substrates come on a roll, so there is virtually no limit to the length of the print. For canvas, please allow 2 additional inches beyond the image for stretching.



• How long do your prints last? We use only the most archival materials and inks. Under normal conditions, our prints should not fade for at least 60 - 100 years, depending upon the substrate. We do not recommend hanging the finished work in direct sunlight. For more information about the Ultrachrome inks that we use, please go to the Epson web site.



• Can you provide Certificates of Authenticity for the prints you make for me? Yes for an additional fee.



• Does the print cost cover everything, including the cost of the substrate, or media? Yes, it does cover the substrate (photo, watercolor, canvas,etc.) labor and ink costs. The only other charge is postage.




Any other questions should be directed via our Request Quote/Info form.